I first read Eric Berne’s The Games People Play whilst on a course back in the early 2000s. It was a three-day Women in Management event, and the trainers had brought along a small library of recommended titles we could borrow. I picked up Berne’s book on the first morning and barely put it down. Every break, every evening moment, I was completely absorbed. When I returned it on the final day, I knew I wasn’t finished, so I ordered a copy for next-day delivery and read it cover to cover that weekend. What I read opened my eyes to how we interact with one another, particularly in professional environments. Berne’s observations on human behaviour and transactional patterns stuck with me long after that course. His insights into the subtle games we play, often without realising, still influence how I interpret team dynamics, stakeholder conversations and even digital communication. When Games People Play was published in 1964, Zoom meetings and Slack messages weren’t even a thought. Yet the behavioural patterns he described appear everywhere; in office politics, cryptic emails and the unsaid tension of a virtual team call. The tools may have changed, but the dynamics remain.
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Confidence can feel like the first thing to vanish when a meeting goes wrong, a plan falls flat, or a conversation leaves you questioning your value. In the workplace, confidence is often mistaken for bravado or noise. But real confidence? That’s quiet, consistent, and powerful. It allows you to speak up when it matters, to say no when needed, and to lead calmly even when things feel chaotic. If your self-belief has taken a knock, the return journey might feel like climbing uphill in office shoes. So here are five practical reminders to help you steady your footing and feel more in control, whether you're managing a team, leading a project, or navigating a tough season. In the professional world, we are told to focus on outcomes, performance metrics, and deliverables. Mistakes are noted, assessed, and, at times, broadcast. And whilst it's right to look at failings in processes and put measures in place to stop them happening again, what's rarely discussed is how we respond internally when something doesn't go as planned. Whether it's a misjudged campaign, a poorly handled conversation, or an over-reliance on the wrong data set, many professionals carry these moments with them long after others have moved on. Let's explore the value of self-forgiveness as a tool for progress, not passivity. This isn't about letting yourself off the hook. It's about ensuring your mistakes don't define your next move. I went to schedule a series of posts this morning and when I opened up my software, I was greeted by the following message: Facebook and Instagram are currently disconnected. We apologise and are working on this issue Er ... Hello ... what? So my online scheduling program had hit a bump and my posts today had not gone out. First things first, I have the post collateral saved. The image is in my design program so easily redownloaded. The link I was going to use, the text and the hashtags were all in my excel planner. |
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